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Soporte técnico o mesa de ayuda para cliente

In Emtelco we work to turn your business support processes into profitable and efficient. This is why we are offering you our services on phone, virtual and on the spot technical support to your internal and external customers.

Help Desk Technical Support

24 hors a day qualified and trained personnel attending and answering doubts and troubles about specific subjects for your internal and external customers.

Tickets management

By using special tools, your customers any channel incoming requests are handled and properly scaled. This management allows a greater control of your company’s technical support process.

Sede Medellín Calle 14 Nº 52 A 174 / Teléfono: +57 (4) 389 7000 / Sede Bogotá Carrera 69 Nº 98 A - 11 Piso 2 / C.C. Floresta Outlet - Teléfono: + 57 (1) 486 3500\ E-mail: [email protected]

© 2011 EMTELCO - Todos los derechos reservados